Privacy Policy

This privacy notice describes how we collect, use, and protect the personal data of users of the website svccy.com, in compliance with Regulation (EU) 2016/679 (GDPR) and international data protection laws.

1. Data Controller
The data controller is:
Svccy
Via Gaspare Bartolini 13, 48123 Ravenna, Italy
📧 info@svccy.com

2. Data We Collect
We may collect and process the following personal data:

  • Full name

  • Email address

  • Shipping address (in case of purchase)

  • Payment data (managed by third parties such as PayPal or Stripe, not stored directly)

  • Any information provided via the contact form

  • Browsing data (through cookies and anonymous analytics tools)

3. Purpose of Processing
The collected data is used to:

  • Manage orders and shipments

  • Provide assistance and support

  • Respond to requests sent via the contact form

  • Fulfill tax and legal obligations

  • Analyze website traffic (anonymous data)

4. Legal Basis
Data is processed based on:

  • User consent

  • Execution of a contract (e.g., a purchase)

  • Legal obligations

5. Processing Methods
Data is processed lawfully, fairly, and transparently, using electronic tools and adequate security measures to protect it from unauthorized access or disclosure.

6. Data Retention
Personal data is retained for the time necessary to provide requested services or comply with legal obligations. Contact data collected for assistance or orders is kept for up to 24 months.

7. Sharing with Third Parties
Your data may be shared with:

  • Payment services (e.g., PayPal, Stripe)

  • Shipping services (e.g., couriers)

  • Technical providers (hosting, email, web analytics)

We will never sell or rent your data to third parties.

8. User Rights
Under the GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

  • File a complaint with a supervisory authority

To exercise these rights, write to: info@svccy.com

9. Cookies
We use technical and analytics cookies to improve the user experience. We do not use profiling cookies. For more information, please visit our Cookie Policy.

10. Changes to the Privacy Policy
We reserve the right to update this privacy policy. The date of the last update will always be visible on this page.

Last updated: July 17, 2025